This privacy statement clarifies the protocols involved in safeguarding and utilizing data collected through www.truvinehomecare.com. It aims to inform users about the following aspects:

1. The type of information we collect from users, how it is collected, used, and shared with relevant parties.
2. The range of choices available to users, giving them control over the utilization of their information.
3. The precautionary measures are in place to ensure the security and integrity of the collected information.
4. The mechanisms through which users can rectify errors or inaccuracies in the information they have provided.

Collection, Usage, and Sharing of Information

Truvine Homecare Services, Inc. exclusively owns the data collected on this website. We collect and access only the information that users voluntarily provide through online forms and other direct communication methods. Users’ information will not be shared, sold, or leased to external parties except in cases where it is necessary to fulfill a client’s request (e.g., order shipment).

The information shared by users is used to address inquiries, concerns, feedback, and requests. Additionally, this information may be used to communicate information about new products, services, special updates, or changes to the privacy policy unless users choose not to receive such communications.

Your Control Over Information and Access

Users have the right to opt out of receiving communications from us at any time. By using the contact information provided on our website, users can exercise the following options:

  • Verify and review the information we have about them, if any.
  • Correct or amend any inaccuracies in their information.
  • Request the deletion of their information from our records.
  • Express concerns regarding the use of their data.

Security

We implement comprehensive measures to protect the data users share with us. All sensitive information submitted is safeguarded both online and offline.

Sensitive information, such as credit card data, is encrypted and securely transmitted to us. Users can verify this security protocol by identifying a closed lock icon in their web browser or observing the “https” prefix in the URL.

Encryption is employed not only for online transmission but also for offline storage of sensitive data. Access to user information is restricted to authorized individuals who are responsible for specific tasks, such as billing or customer service. Personally identifiable information is stored on computers/servers within a secure and well-protected environment.

Updates

Our privacy policy may undergo periodic updates and revisions. All modifications will be documented on this page of the website.

If it appears that we are no longer in adherence to this privacy policy, clients and users are encouraged to promptly contact us through the provided channels:
610-222-6650 or info@truvinehomecare.com.